



Send your bundles and lace to PH Hair Extensions and I’ll take it from there.
Your hair will be constructed into a custom wig using your submitted head measurements and customization selections. All BYOB wigs are constructed on a dome cap using a sewing machine, then customized, cleansed, deep conditioned, cut, and styled according to your preferences.
Your service includes:
Turnaround Time: Please allow approximately 10–12 business days from the date the correct bundles and lace are received for your wig to be completed and shipped.
After placing your order, the mailing address for your bundles and lace will be included in your order confirmation email.
Please note: This service is for BYOB and hair is NOT included.
These selections determine your final service price.
Choose while standing in front of the mirror.
Upload a photo if you have a specific finished look in mind.
Please double-check your measurements and selections before placing your order. Your wig will be constructed and customized based on the information you provide.
Please complete the highlighted required fields and acknowledgments before adding this service to your cart.
Your service includes:
Additional charges may apply based on the number of bundles, lace type, or color services selected during checkout.
1. Purchase your BYOB service.
Complete all required selections and head measurements when placing your order. This secures your service spot and gives me the information needed to create your wig.
2. Mail your hair and lace within 7 days.
After purchasing, send your bundles and lace to the mailing address provided in your order confirmation email. You may also provide your tracking number once your package has shipped by responding to the order confirmation email.
3. Include your information inside the package.
Please include:
This helps me correctly match your hair to your service order.
4. Your service begins once your hair is received.
Your bundles and lace will be inspected before construction begins. If there are any concerns with the hair, lace, quantity, or condition of the items received, you will be contacted before work continues.
5. Your completed wig is shipped back to you.
Please allow approximately 10–12 business days from the date your hair is received for your service to be completed and shipped.
Turnaround time is an estimate and may be earlier depending on current order volume. If there are any delays affecting your order, you will be notified asap.
Please make sure all measurements and customization selections are accurate before placing your order, as your wig will be constructed according to the measurements provided.
This service is for wig construction only. Hair is NOT included.
Processing time refers to the time required to construct, customize, finish, and prepare your wig before it ships.
BYOB – Wig Construction = 10–12 business days
Your processing timeline begins once the correct bundles and lace matching your order selections have been received by PH Hair Extensions and all required order details are complete.
If the bundles or lace received are incorrect, incomplete, or unsuitable for the requested construction, your service will be placed on hold until the correct bundles and lace are received and any applicable additional charges are approved and paid.
Business days are Monday through Friday, excluding federal holidays.
Processing and shipping timelines do not include weekends or holidays.
Once your wig has been completed and shipped, estimated delivery within the United States is:
2–5 business days
Shipping times are estimates and are not guaranteed. Delivery may vary due to carrier delays, weather conditions, holidays, or circumstances outside of PH Hair Extensions' control.
BYOB – Wig Construction services are final sale and non-refundable. Because this is a custom service performed using customer-supplied bundles and lace, it is not eligible for returns or exchanges.
If you believe there is an issue with PH Hair Extensions' workmanship, please contact sales@phhairextensions.com within 5 days of confirmed delivery so the concern can be reviewed.
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